
Reviews (4)
Asma Jamil
Dec 17, 2020
We had a flat roof installed as part of an extension and the roof was leaking within a few months (probably would have leaked earlier, but the weather did not put the roof to test until later). It was clear that the leak was due to poor design and workmanship. Our mistake was that we let the builders design and carry out the flat roof installation; assuming that they know what they are doing, rather than contract the job out to flat roof specialists.
The roof looked nothing like a fibre glass roof; it was a right mess both in terms of functionality and appearance. We experienced months of stress to find a solution. We tried to get the builders back in to sort it out; only to find that they just added layers of black tar like solution making it worse and then not picking up our calls. We also contacted other builders and handymen who came and viewed the job, but we were not convinced by the solutions offered (most likely would have been short-term).
This is where Jones & Woolman come in as a team of 'knights in shining armour', re-instilling hope when all else failed. When we came across them we instantly had a feeling of positivity and were sure that they will find a solution for us. Rightly so; from the first point of contact, to the first consultation and then taking on the job and completing it, the team delivered as promised.
Communication was excellent at each stage and as well as offering a solution Jones & Woolman abided by the scheduled set; demonstrating great professionalism. Upon seeing the completed job, the level of expertise offered by Jones & Woolman was self-explanatory. So far the roof has been watertight for three weeks and hopefully it will remain like this.
With Jones & Woolman you have the added bonus of a 25 year warranty which is given to you straight after the last inspection; if you have any problems they will come and sort it out, total satisfaction is guaranteed. I would highly recommend Jones & Woolman for domestic flat roofs design and installation. Always get the roofing specialists on board in the first instance and save yourself the headache of a poorly designed and leaking roof. Birmingham, West Midlands
The roof looked nothing like a fibre glass roof; it was a right mess both in terms of functionality and appearance. We experienced months of stress to find a solution. We tried to get the builders back in to sort it out; only to find that they just added layers of black tar like solution making it worse and then not picking up our calls. We also contacted other builders and handymen who came and viewed the job, but we were not convinced by the solutions offered (most likely would have been short-term).
This is where Jones & Woolman come in as a team of 'knights in shining armour', re-instilling hope when all else failed. When we came across them we instantly had a feeling of positivity and were sure that they will find a solution for us. Rightly so; from the first point of contact, to the first consultation and then taking on the job and completing it, the team delivered as promised.
Communication was excellent at each stage and as well as offering a solution Jones & Woolman abided by the scheduled set; demonstrating great professionalism. Upon seeing the completed job, the level of expertise offered by Jones & Woolman was self-explanatory. So far the roof has been watertight for three weeks and hopefully it will remain like this.
With Jones & Woolman you have the added bonus of a 25 year warranty which is given to you straight after the last inspection; if you have any problems they will come and sort it out, total satisfaction is guaranteed. I would highly recommend Jones & Woolman for domestic flat roofs design and installation. Always get the roofing specialists on board in the first instance and save yourself the headache of a poorly designed and leaking roof. Birmingham, West Midlands
Tony Allison
May 11, 2020
OK, so you are like me. You have a problem with your roof, and all you really know is that it has to be fixed before things get too serious. You may think you know what the solution is - but be honest. This is a job for experts, not for the handyman who works out of his van. He may sound convincing and he will promise you a lower price. He may even be able to solve the problem for a while, but then it comes back.
Your only solution is to get the experts in. I eventually chose Jones & Woolman (UK) Ltd because they have a national base, and over forty years of experience. They can quickly work out your problems, they can sort it out - and offer a twenty-five year warranty for the work they do. From the moment I called them until completion of the work, they were professional, very polite and helpful, and told you of what would happen and when.
They give you a quotation and schedule of works, and dates for when they will attend, and they stick to those dates. I have absolutely no reservation in recommending this firm to you. Your first meeting with them will be with senior member of staff, and the final inspection of the work will also be the same person. Every single detail will be carefully checked and photographs taken. Nothing is left to chance, and they will guarantee your total satisfaction. A.R. Allison. Leek, Staffordshire.
Your only solution is to get the experts in. I eventually chose Jones & Woolman (UK) Ltd because they have a national base, and over forty years of experience. They can quickly work out your problems, they can sort it out - and offer a twenty-five year warranty for the work they do. From the moment I called them until completion of the work, they were professional, very polite and helpful, and told you of what would happen and when.
They give you a quotation and schedule of works, and dates for when they will attend, and they stick to those dates. I have absolutely no reservation in recommending this firm to you. Your first meeting with them will be with senior member of staff, and the final inspection of the work will also be the same person. Every single detail will be carefully checked and photographs taken. Nothing is left to chance, and they will guarantee your total satisfaction. A.R. Allison. Leek, Staffordshire.
Matthew Jones
May 10, 2020
Gail Marshall
Apr 20, 2020
From the first phone call, friendly, efficient and professional, to the end result, friendly, professional and efficient. I would highly recommend this company. The initial visit was professional and the discussions regarding the roof assessment, understandable. The workman arrived very promptly, were professional in their attitude and carried out the required work efficiently and tidily.
They removed all waste either generated by themselves or caused by the original fault. Although the weather, so far, has not put the roof to the test, I am reassured by the prompt supply of my 25 year guarantee.
They removed all waste either generated by themselves or caused by the original fault. Although the weather, so far, has not put the roof to the test, I am reassured by the prompt supply of my 25 year guarantee.