
Reviews (5)
Arthur Warnes
Oct 31, 2020
Mike Cavenay
Jan 26, 2020
Mo Sabur
Nov 23, 2019
Never write reviews but had to. 2 x trusses short on delivery of trusses for house and no drawing to state size/centre measurements of trusses. Put that aside and ordered again 3 years on for my garage and they did the same thing and tried to defect blame to architect and me. Said they sent information through but could not prove they sent paperwork with sizes and centres for trusses prior to trusses being erected.
They also advised after trusses went up that you have to request that information from them. Have no idea why you wouldn't send that when you pay or when trusses are delivered. Backwards company and very unprofessional, must make it up as they go along. Now I have to pay to amend truss layout at my expense. Do not recommend. Would rather pay extra 2k elsewhere.
They also advised after trusses went up that you have to request that information from them. Have no idea why you wouldn't send that when you pay or when trusses are delivered. Backwards company and very unprofessional, must make it up as they go along. Now I have to pay to amend truss layout at my expense. Do not recommend. Would rather pay extra 2k elsewhere.
Ian Johnston
Jun 23, 2019
Graeme Berry
Dec 12, 2018
Used this company for years, they are paid to calculate your roof truss project but on my last project they admitted on the phone that they had made a mistake and the calculations were wrong yet in writing they said i signed the disclaimer so it was down to myself. Their mistake cost me alot of time and money to resolve and no compensation offered. For an established company the treatment of a regular customer was atrocious. BEWARE DO NOT USE!