Business Details
Reliable roofing begins with an accurate assessment and straightforward advice, principles we follow at Premier Home Improvements. Led by Connor Crosby, our locally based, family-run team serves homeowners in Norwich and communities throughout a 40-mile area of Norfolk. We specialise in identifying and resolving roofing problems, including water leaks, storm damage, deteriorating flashing and missing or displaced tiles. Where repairs are insufficient, we install replacement roofs using slate, concrete tiles and traditional Norfolk pantiles. Our wider expertise encompasses modern flat roofing systems in fibreglass and EPDM rubber, chimney repointing and leadwork, moss and algae removal, and uPVC fascias, soffits and guttering. Every recommendation reflects the particular roofing materials and condition of the property concerned.
We believe customers deserve transparency throughout their roofing project. Following an inspection of the roof and loft, we explain the necessary work and issue a complimentary written quotation at a fixed price, without sales pressure. Our roofers are fully insured, and all completed work carries a 10-year workmanship guarantee. We remove old materials and roofing debris, maintain tidy working areas and aim to arrive as arranged. Our TrustATrader membership dates from 2019, with 39 verified reviews producing a 4.94/5 rating. Enquiries are answered daily from 7:30am until 6pm by people directly involved in our roofing operations.
We believe customers deserve transparency throughout their roofing project. Following an inspection of the roof and loft, we explain the necessary work and issue a complimentary written quotation at a fixed price, without sales pressure. Our roofers are fully insured, and all completed work carries a 10-year workmanship guarantee. We remove old materials and roofing debris, maintain tidy working areas and aim to arrive as arranged. Our TrustATrader membership dates from 2019, with 39 verified reviews producing a 4.94/5 rating. Enquiries are answered daily from 7:30am until 6pm by people directly involved in our roofing operations.
Services
Roof Repairs
New roof, re-roofing and roof replacement
Flat Roofing
Chimney Repairs
Roof Ventilation
Skylight & Roof Window Installation
Roof Coating
Fascias, Soffits & Guttering
Cladding
Roof Cleaning
Spray Foam Removal
Served areas
- Attleborough, Aylsham, Blakeney, Burnham Market, Cromer, Dereham, Diss, Downham Market, Great Walsingham, Great Yarmouth, Heacham, Hellesdon, Hethersett, Holt, Hunstanton, Long Stratton, Mundesley, North Walsham, Norwich, Old Catton, Reepham, Sheringham, Sprowston, Stalham, Stiffkey, Swaffham, Thetford, Thorpe St Andrew, Wells-next-the-Sea, Wroxham, Wymondham
Details
- Licensed
- Insured
Highlights and features
- Family-run roofing specialists serving Norwich and surrounding Norfolk communities
- Fully insured roofing work with ten-year workmanship guarantees
- Free written fixed-price quotations with no pressure or obligation
- Comprehensive roof repairs, replacements, flat roofing and chimney services
- Honest roofing advice, reliable workmanship and thorough site clearance
Payment methods
- Cash, Checks, Debit cards, Credit cards, Mobile payments
Services
Roof Repairs
From minor roof leaks to damage caused by severe weather, we undertake a comprehensive range of roofing repairs. Our work covers replacing missing tiles and slates, renewing lead flashing, securing ridge and hip tiles, and repairing felt and battens. We investigate the cause of water ingress before completing repairs. Free quotations and a ten-year guarantee are available.
New Roofs & Re-Roofing
From initial inspection to completion, we manage the entire roof replacement process with our family-run team. We remove existing roofing materials, inspect structural timbers and install new membranes, battens and selected roof coverings. Scaffolding, skips and everyday site maintenance are included in our quoted price. Our work carries a written 10-year workmanship guarantee, with free surveys and no-obligation quotations available.
Flat Roofing
We specialise in replacing and installing flat roofs designed to withstand changing weather conditions. Our services cover fibreglass and rubber roofing, including the removal of existing felt and installation of new trims, outlets and insulation. We assess whether repairs or replacement are necessary. Customers receive clear written prices, fully insured workmanship and a 10-year guarantee.
Chimney Repairs
We provide comprehensive chimney repairs, addressing leaks, deteriorating mortar and damaged lead flashing. Our services include repointing, re-rendering, replacing chimney pots and installing protective cowls. Where necessary, we undertake partial rebuilds or remove redundant chimneys. We are fully insured, offer free quotations and provide a 10-year workmanship guarantee on our work.
Skylights & Roof Windows
We provide comprehensive installation, replacement and repair services for skylights and roof windows. Whether an existing unit has cloudy glazing, damaged seals or persistent leaks, we can address the problem. Our work includes re-flashing openings, fitting suitable flashing kits and replacing deteriorated windows. We also install new rooflights and make good the surrounding roofing materials.
Fascias, Soffits & Guttering
We replace ageing fascias, soffits and guttering with durable uPVC roofline systems that protect your property from water damage. Our installations include ventilated soffits, correctly aligned gutters and reliable downpipes. We remove and dispose of old materials while checking the underlying roof timbers. Various colours and finishes are available, supported by our 10-year workmanship guarantee.
Reviews (4)
Jane Anderson
Oct 10, 2026
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Whole process was efficient from start to finish. Guys who did the work were friendly and professional.
Anita Hammond
Sep 16, 2026
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Professional and friendly service from start to finish.
Would have no hesitation in recommending this company.
Connor and his team arrived on time and completed work to a high standard.
Replaced flat roof on garage and to outside bar in garden .
Would have no hesitation in recommending this company.
Connor and his team arrived on time and completed work to a high standard.
Replaced flat roof on garage and to outside bar in garden .